Help Center
8iiii's Frequently Asked Questions — all answers in one place
From making deposits to keeping your account secure — find simple, detailed answers to the most common questions from Bangladeshi players here.
If you have a question while using 8iiii, this page is your first destination. Below, things are divided into four important sections — how to make deposits, how VIP benefits work, the account verification process, and how to stay safe. Every answer is written based directly on 8iiii's own policies, so you get accurate and up-to-date information. If you can't find an answer to your question here, our 24/7 support team is always ready.
Payments & Transactions
How to make a deposit
The minimum deposit amount for every payment method at 8iiii is ৳200. Whether you send money via bKash, Nagad, Rocket, Upay, or bank transfer, you must send at least ৳200. The system does not accept transactions below this amount, so confirm the amount before making a deposit.
8iiii currently supports five payment methods: bKash, Nagad, Rocket, Upay, and direct bank transfer. For bank transfers, major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank are supported. Instructions for each method are available in Bengali on the cashier page.
8iiii does not charge any processing fee on deposits. However, your mobile banking service (such as bKash or Nagad) or bank may deduct their own transaction charges — this is entirely part of their own policy and is outside 8iiii's control. So check your payment app's charges once before sending.
Deposits are usually added to your balance within a few minutes. If the money has not arrived after more than 30 minutes, collect the transaction ID and screenshot from your payment app and contact 8iiii via live chat or email at [email protected]. Providing the correct details will help resolve the issue quickly.
The minimum withdrawal amount at 8iiii is ৳800. After a withdrawal request is submitted, processing is generally completed within 30 minutes to 3 hours. Make sure your account verification is complete and that the withdrawal payment method is registered in your name.
Rewards & Loyalty Program
VIP Benefits
Cashback is calculated each week based on your total wagering. At the end of the week, cashback is added directly to your account balance at a fixed rate according to your VIP level. There are no extra steps needed to use this amount — it works just like regular balance.
8iiii has three VIP levels. The Bronze level offers up to 0.3% weekly cashback. At the Silver level, this rate increases to up to 0.7%. At the Gold level, players can enjoy up to 1.0% weekly cashback. Each level also comes with additional special benefits.
In addition to cashback, members at higher VIP levels receive faster withdrawal processing, dedicated customer support, early access to special limited promotions, and the opportunity for higher betting limits. The higher the level, the broader the range of benefits.
Level advancement depends entirely on your regular playing activity. The more active you are and the more regularly you play, the faster you can reach the next level. The 8iiii system automatically monitors your progress and upgrades your level once you qualify.
Every new player automatically joins at the Bronze level and can start enjoying the weekly cashback benefit right away. As experience and activity grow, the path to Silver and Gold levels opens up.
Identity & Security
Account Verification
Yes, absolutely. The name on your 8iiii account must exactly match the name on your bKash, Nagad, Rocket, Upay, or bank account. If the names do not match, the withdrawal request may be rejected and additional verification may be required.
Account verification is important for three main reasons: first, it confirms that the account is being operated by its true owner; second, it plays an important role in preventing fraud and money laundering; third, it ensures that your withdrawal funds reach the correct person. This is part of 8iiii's safe and fair play policy.
A National Identity Card (NID) is the most accepted form of identity proof. A passport and birth registration certificate are also considered. For address verification, a recent bank statement or utility bill may be required. It is important that images are clear and legible.
A verification request is generally made in three situations: before the first withdrawal, when a significant amount has been deposited to the account, or when the security team notices any unusual activity. For regular players, once verification is completed it generally does not need to be repeated.
If verification is rejected, 8iiii will usually notify you with a reason. The most common reasons are poor image quality or a name mismatch. Try again with high-quality, clear images. If the issue is not resolved, contact us directly via live chat or at [email protected].
Account Protection
Stay Safe
A strong password should have at least 10-12 characters and include a mix of uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Do not use your own name, date of birth, or phone number as a password, and do not use your 8iiii password on any other site.
8iiii uses industry-standard SSL encryption technology to keep all data secure. Your financial information, payment details, and personal identity are always stored in an encrypted state. Your information is not sold to third parties — this is the core commitment of our privacy policy.
Take action quickly in this situation: change your password first, then immediately notify 8iiii via live chat and ask for the account to be temporarily suspended. Change your bKash or Nagad PIN if you used the same information. Write to [email protected] with full details.
8iiii's only official website is 8iiii.bar — any other domain outside of this (such as 8iiii.com, 8iiii.net, or names with slight variations) may be fake. Always verify the lock icon and correct domain in your browser's address bar. It is best not to click on links that arrive via social media or unknown messages.
No, never. No employee or representative of 8iiii will ever ask for your OTP, bKash PIN, Nagad PIN, password, or bank card number. If someone asks for this information and claims to be an 8iiii employee, know that this is an attempt at fraud. Disconnect immediately and let us know.
Still have questions? We're always ready
If the answers above haven't solved your problem, contact 8iiii's 24/7 support team directly. Assistance is available in both Bengali and English.
Live Chat — log in to the site to get started
[email protected]