8iiii's Privacy Policy — Your Information Is Our Responsibility
We are fully transparent about how we collect, use, and protect your personal information. Read this policy and use the platform with confidence.
Introduction & Definitions
8iiii ("we", "our", "platform") provides a safe and reliable online betting and casino experience for users in Bangladesh. When you visit our website 8iiii.bar, create an account, or use any of our services, you agree to the terms of this privacy policy.
This privacy policy explains what information we collect, why we collect it, how we keep it secure, and what rights you have. We believe transparency is the foundation of a trustworthy relationship.
Some key terms used in this policy:
- Personal Information: Any information that can directly or indirectly identify you.
- Processing: Any operation involving the collection, storage, use, transfer, or deletion of information.
- Third Party: Any person or organisation other than 8iiii.
- Cookie: A small data file stored on your device that improves your browsing experience.
What Information We Collect
8iiii collects information from you through two main sources — what you provide directly, and what is collected automatically through your use of the platform.
2.1 What You Provide Directly
- Registration Information: Full name, date of birth, email address, mobile number.
- Identity Verification Information: National ID or passport details — as part of the KYC (Know Your Customer) process.
- Financial Information: bKash, Nagad, Rocket, Upay, or bank account details required for transactions.
- Communication Information: The content of your conversations with our support team.
2.2 Automatically Collected Information
- Log Data: IP address, browser type, time and date of access.
- Device Information: Operating system, device identifier details.
- Cookies & Tracking: Session cookies, preference cookies, and analytics data.
- Usage Patterns: Which pages you visited, how long you stayed, and which features you used.
- Transaction History: Records of your deposits, withdrawals, and gaming activity.
Purpose of Using Information
8iiii processes your information for the following legitimate purposes. We never use or sell your information without your permission.
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To complete gaming, betting, and financial transactions.
- Security: To prevent fraud, money laundering, and illegal activity.
- Legal Obligations: To comply with applicable laws and regulations.
- Customer Support: To resolve your questions and complaints.
- Platform Improvement: To improve our service quality and develop new features.
- Responsible Gaming: To monitor your gaming behaviour and provide assistance when needed.
- Relevant Communications: To share relevant offers and updates, subject to your consent.
Data Protection Measures
8iiii takes industry-standard technical and organisational steps to keep your personal information secure. Our security measures are as follows:
4.1 Technical Protection
- SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
- Database Encryption: Sensitive information stored in our databases is kept in encrypted form.
- Firewall Protection: Advanced firewall systems to prevent unauthorised access.
- Regular Security Audits: Our systems are regularly tested by independent security experts.
- Two-Factor Authentication: An additional layer of security when logging into your account.
4.2 Organisational Protection
- Access Control: Only authorised staff can access your information.
- Staff Training: All staff receive regular training on data protection.
- Confidentiality Agreements: Third-party service providers are bound by strict confidentiality agreements.
- Incident Response Plan: A clear plan is in place for rapid action should any security incident occur.
Please note that data transmission over the internet cannot be guaranteed to be completely secure. We take every possible precaution, but absolute security cannot be assured.
Sharing Information with Third Parties
8iiii never sells your personal information. However, in certain specific circumstances we may share information with selected third parties:
- Payment Processors: Financial information required to process bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant institutions.
- Identity Verification Services: Information may be shared with trusted verification agencies to complete the KYC process.
- Technology Service Providers: Limited information is shared with technology partners for server hosting, cloud storage, and analytics services.
- Legal Authorities: Information may be shared with the relevant authorities in response to a valid legal order, court directive, or investigation requirement.
- Business Transfers: Information may be transferred in the event of a merger, acquisition, or asset sale — in such cases we will notify you in advance.
Before sharing information with any third party, we ensure they maintain the same strict privacy standards that we do.
Cookies & Tracking Technologies
8iiii uses cookies to improve your browsing experience and ensure the platform functions correctly.
6.1 Types of Cookies
- Essential Cookies: These cookies are necessary for the basic functionality of the platform — maintaining login sessions and ensuring security. They cannot be disabled.
- Functionality Cookies: Remember your preferences such as language settings and layout preferences.
- Analytics Cookies: Used to understand how different parts of the platform are being used — this helps us improve our service.
6.2 Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.
Data Retention Period
8iiii does not retain your information beyond the necessary period. Retention periods for different types of information are as follows:
- Account Information: For as long as your account is active, and for a legally required period after it is closed.
- Financial Transaction Records: Long-term retention applies in accordance with financial regulations.
- Communication History: Support tickets and chat logs are retained for a defined period.
- KYC Documents: Identity verification documents are retained in accordance with legal requirements.
- Marketing Communications: Stopped immediately upon withdrawal of your consent.
Once the retention period ends, information is securely deleted or anonymised so that you can no longer be identified.
Your Rights & Choices
You are always in control of your relationship with 8iiii. You have the following rights:
- Right of Access: You have the right to know what information we hold about you.
- Right of Rectification: You can request that any inaccuracies in your information be corrected.
- Right of Erasure: In certain circumstances you can request that your information be deleted — however, information required to meet legal obligations must be retained.
- Right to Restrict Processing: You can request that the use of your information be limited for specific purposes.
- Right to Withdraw Consent: For information processed on the basis of your consent, you can withdraw that consent at any time.
- Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
To exercise any of these rights, contact us by email. We will respond to your request as promptly as possible.
Protection of Minors
8iiii strictly prohibits providing services to anyone under the age of 21. Our platform is for users aged 21 and above only.
We do not knowingly collect any personal information from minors. If we discover that a minor's information is in our system, we will immediately close that account and delete the relevant information.
Policy Changes & Updates
We may update this privacy policy from time to time. Reasons for changes may include:
- New legal obligations or changes to regulations.
- Addition of new features or technologies to our services.
- Changes to our business operations.
- Improvements to security measures.
For any significant changes, we will notify you in advance at your registered email address. Continued use of the platform after changes are made will be considered acceptance of the revised policy.
We recommend that you visit this page regularly and keep yourself updated on the latest policy.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights relating to your information, please contact the 8iiii support team:
Live Chat: Visit the site 24/7 to get in touch
Support Language: Bengali & English
We will process your request as promptly as possible. For complex requests, we will keep you updated along the way.
Have more questions?
Our support team is with you 24/7. Read the FAQ or log in directly to start a live chat.